Something you’re not too sure about? Check our FAQ to see if you can find the answer to your question.

Do I need to have an account to use SnapperTime?

You’re free to explore our amazing challenges without signing up however there are a number of cool benefits to creating account including the ability to track your progress through the site with digital DoodleCoins, the chance to WIN cool prizes every month in our prize draws and your own customisable DoodleBot so your little one can really express their creativity whilst on their SnapperTime adventure. PLUS creating an account is TOTALLY FREE!

How do I sign up?

To sign up to SnapperTime, all you have to do is either click here or go to the homepage and use the sign up form to enter your email address. You’ll then be sent a link to click on (this is to verify your email address) and you’ll be taken through to our sign up form to fill in your details – and that’s it! Simple!

What are Doodlecoins?

DoodleCoins are collectable, digital coins that your little adventurer will earn whenever they complete a challenge and upload a photo of their completed challenge via ‘My Page’. Each DoodleCoin represents an entry into our monthly competition and no two DoodleCoins look the same so your little one will be in for a great surprise whenever they finish a challenge. The DoodleCoins your adventurer earns throughout their SnapperTime journey can be viewed on ‘My Page’.

How do I get my DoodleCoins?

DoodleCoins are only awarded to users who have a free account. To get your DoodleCoin, complete a challenge, take a photo of your completed challenge and then upload it SnapperTime. You can either do this by going back to the challenge that you have completed or through the ‘Quick Upload’ option on ‘My Page’ – be sure to select the challenge you have completed when uploading your photo through ‘Quick Upload’. Your photo will then be sent to our SnapperTime workers who will approve your challenge and automatically send you your DoodleCoin. Please note that your challenge is checked by people, not a robot, so in some circumstances there may be a slight delay in your challenge being approved.

How I can I win the SnapperTime competitions?

Everyone who completes a challenge in a given timeframe is entered into our SnapperTime prize draw and the more challenges you complete, the more entries you have in the competition! This feature is only available to users who have a SnapperTime account so make sure you sign up for your chance to win the competition. Keep an eye on our homepage banner to see what the latest competition is, and more details of our current competition including the closing date can be found at

What’s a Doodlebot?

A Doodlebot is the companion for your young adventurers. The Doodlebot is completely customisable and with more challenges completed, you will unlock more content for your Doodlebot. Doodlebots are only available if you create a account.

What are challenges?

The challenges are the core to the SnapperTime experience. These great, hand picked challenges can either be completed as a family or you can leave your little adventurer to their own devices depending on the challenge difficulty (which we’ll make sure you’re aware of!). There are 5 challenge categories; Super Sciense, Tasty Tasks, Great Outdoors, Arty Farty and Super Hero so there’s always something for everyone.

I have more than one child, how can I create a family account?

Unfortunately we do not support group accounts at this time however you are more than welcome to create a separate account for each child provided you have an alternative email address for the account.

What happens to my information?

We at SnapperTime will never share your information WITH ANYONE! We store your information on a secured server SSL and we only keep it so we can send you your prizes if you’re chosen as our lucky winner. For more details about your privacy and how we store and protect your information click here.

How do I close my account?

We’d be very sad to see you go but if the time has come for you and your little one to hang up your adventurer’s hats you can always close your account down via your account settings. To do this, log in, hover over the ‘Other Stuff’ scroll and click on ‘Edit Account’. Once there, navigate to the bottom of the page. Once you’ve deleted your account, you will lose all your DoodleCoins, Doodlebot settings, progress and entries into the latest competition.

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